Contact us

How can we help?

What you need is a true veteran of the caps industry. Let cap-empire.com help you become No.1 in the field.

Our friendly team is always here to help chuntao@cap-empire.com

 

Costumer service hours

Monday – Saturday : 9.00 am – 7.00 pm
+86 138 5257 6309

Read our FAQ

Frequently asked questions

Can I come to China for factory inspection?

Of course, but it is better to wait until the epidemic subsides. Now we support using ZOOM for online factory inspection.

Any benefits for cap wholesale from China?

In a word, China has a much better industry chain. We can guarantee that our prices can be on par with theirs and our service far exceeds your expectations.

Which of your products are selling better?

All Products made from us are popular, it is best to ask our experienced consultants so that you can get most fashion trend.

How long can you ship for large quantities of orders?

For large orders, we will give customers proofs and quotations. After confirming the details, we will report the time to the customer according to the order quantity. Normally, it can be produced within 25 days.

Is there any warranty for my order?

To ensure you receive goods quickly,we will not choose cheaper sea shipping and method without any logistics information.We will
choose DHL,TNT,FeDex,UPS. Also we can choose other shipping method as customer’s request

What kind of after-sales service we can get?

We will assign different customer service to different customers. And the customer service will recommend different hot sale products according to the customer’s situation and requests, to ensure that the customer’s business will become bigger and bigger.